Report a Lost or Stolen Card

Suspect your First Financial credit or debit card has been lost or stolen? Here’s what to do.

Security Center Digital Issuance 
HomeLearnSecurity CenterFraud ProtectionReport a Lost or Stolen Card

Follow these steps to prevent any unauthorized access:

  • Block credit and debit cards anytime 24/7 using Manage My Cards in Online or Mobile Banking or by calling 410-321-6060 and following the prompts. A replacement card will be ordered for you automatically.
  • Review your account activity via Online Banking or Phone Banking.
  • To report any transactions that you do not recognize or suspect are fraudulent, contact us 24/7 by calling 410-321-6060 and following the prompts. When calling, you may be asked to enter your card number. If you do not know your card number, press 0# to bypass the prompts.

First Financial is now offering digitally issued Visa® debit and credit cards, letting you use your new card right away, before it arrives in the mail.

  • Log into the First Financial mobile app
  • Under “Accounts” then “Manage My Cards,” find the new card you want to add
  • Select “Add to Wallet”
  • Your card is ready to use with merchants that accept digital payments
  • Don’t forget to activate your physical card once it arrives